Status

2 services not fully operational

Component-level status for every service the platform depends on, including third-party adapters. This page reflects the sandbox deployment.

LIVEDegraded performance99.46% average uptime · 90 days

Active incidents

Notification delivery delays

Aug 12, 2026, 02:31 PM
minor impactMonitoring
  1. Monitoring · Aug 12, 2026, 03:12 PM

    Queue drained; watching delivery latency before closing the incident.

  2. Investigating · Aug 12, 2026, 02:31 PM

    Email notifications queueing behind the sandbox dispatcher. Ledger and execution unaffected.

Services

Website

Operational

Public marketing site, status page and client application shell.

Edge delivery · All checks passing.

99.56% · 90d · 54 ms

Authentication

Degraded performance

Sign-in, registration, sessions, two-factor and device verification.

Platform identity · Elevated error rate on auth-sandbox.

99.00% · 90d · 108 ms

Database

Operational

Primary datastore backing accounts, the internal ledger and NAV books.

Managed Postgres · All checks passing.

99.83% · 90d · 21 ms

Custody provider

Operational

Qualified custody adapter holding client assets and signing transfers.

Sandbox custodian adapter · All checks passing.

99.50% · 90d · 228 ms

Blockchain monitoring

Operational

Deposit detection, confirmations and on-chain settlement tracking.

Sandbox indexer · All checks passing.

99.67% · 90d · 449 ms

Trading engine

Operational

Strategy orchestration, bot fleet execution and venue connectivity.

Orchestrator / Hummingbot adapter · All checks passing.

99.83% · 90d · 92 ms

Market data

Operational

Prices, order books and reference data feeding pricing and risk.

Deterministic sandbox feed · All checks passing.

99.22% · 90d · 42 ms

AI

Operational

AI copilot, market intelligence and strategy explanations.

AI gateway · All checks passing.

98.89% · 90d · 414 ms

Notifications

Degraded performance

Email, push and in-app alert delivery.

Sandbox dispatcher · Notification delivery delays

99.67% · 90d · 184 ms

Deposits

Operational

Deposit address issuance, crediting and reconciliation.

Treasury pipeline · All checks passing.

98.89% · 90d · 119 ms

Withdrawals

Operational

Withdrawal review, approvals and payout broadcast.

Treasury pipeline · All checks passing.

100.00% · 90d · 129 ms

Incident history

Scheduled custody adapter maintenance

Jul 28, 2026, 02:00 AM
minor impactResolved
  1. Resolved · Jul 28, 2026, 02:20 AM

    Window closed on schedule. Queued payouts released.

  2. Monitoring · Jul 28, 2026, 02:00 AM

    Custody interface upgraded. Withdrawal broadcast paused by design for the window.

Market data replay lag on the sandbox feed

Jul 09, 2026, 08:12 AM
minor impactResolved
  1. Resolved · Jul 09, 2026, 09:04 AM

    Feed resynchronised without restart. No incorrect marks were persisted.

  2. Investigating · Jul 09, 2026, 08:12 AM

    Quote timestamps drifting by up to 4 seconds. Pricing and risk marks flagged as stale.